Wikio - CRM

4,000 apps initially through Apps Store (迷客科技)

Wed, 02 Jul 2008 11:43:17 GMT

There will be 4,000 applications immediately for sale on the App Store, which launches 11 July. Business Week suggests the claim in a report which takes a birds-eye view of what's to come, including applications for productivity, health, remote working, customer relationship management and more. Salesforce VP, Chuck Dietrich says: “The iPhone and its applications will have huge ramifications...

Source : 迷客科技 (subscribe)

Explore : Telecommunication

Inside CRM publishes 50 ways to protect your privacy! (Blogger News Network)

Tue, 01 Jul 2008 16:01:36 GMT

I got a tip from Fiona King at InsideCRM magazine about an article they published that lists fifty tips to protect your privacy, personal and financial information. InsideCRM represents the customer relationship management industry. The article intended to provide useful tips to protect the average person from fraud, phishing, and all the assorted financial misdeeds facing [...]

Source : Blogger News Network (subscribe)

Explore : Telecommunication

Montage Hotels & Resorts Taps BrightDoor for Unique Lead Generation and Advanced CRM at Laguna Beach and Beverly Hills Resorts (The Earth Times Online Newspaper)

Tue, 01 Jul 2008 12:52:20 GMT

CARY, N.C. - Montage Hotels & Resorts, creators of luxury residential enclaves in Laguna Beach and Beverly Hills, has selected BrightDoor Systems Inc. to provide lead generation and enhanced customer relationship management (CRM) capabilities. BrightDoor is the creator of the first compr

Source : The Earth Times Online Newspaper (subscribe)

Explore : Telecommunication

Flying Colors (CRM Buyer)

Tue, 01 Jul 2008 11:00:00 GMT

Microsoft CRM 4.0 Applications certification is partly a way for Microsoft to quantify its relationships with its business partners and partly a credential to attract clients. The latter is particularly important, as 4.0 is proving to be Microsoft's most popular customer relationship management app yet.

Source : CRM Buyer (subscribe)

Explore : Relationships, Telecommunication

Flying Colors (E-Commerce Times)

Tue, 01 Jul 2008 11:00:00 GMT

Source : E-Commerce Times (subscribe)

Explore : Relationships, Telecommunication

Open-source CRM delivers more control, less cost (CentOS, Linux and Operating Systems)

Mon, 30 Jun 2008 22:19:43 GMT

A good CRM package does you no good if employees aren’t willing to use it. Case in point: IMA Financial Group, a medium-sized financial services company based in Wichita, Kansas. IMA had installed a commercial customer relationship management system that "was flexible and configurable and attractive on the front end," says business processes manager Jennifer [...]

Source : CentOS, Linux and Operating Systems (subscribe)

Explore : Financial Services, Kansas, Software, Telecommunication, Wichita

Product Evaluation - Customer Relationship Management: Salesforce.com Available Now (Business Wire)

Mon, 30 Jun 2008 15:13:00 GMT

PermalinkTo save a permanent link to this news, right-click the date and time (Ctl-click on a Mac) and choose the command to copy the link, link location or shortcut.Product Evaluation - Customer Relationship Management: Salesforce.com Available Now DUBLIN, Ireland--()--Research and Markets () has announced the addition of the "Product Evaluation - Customer Relationship Management: Salesforce.com"...

Source : Business Wire (subscribe)

Explore : Dublin, Ireland, Telecommunication

Sales force opens its toolbox for Google API (NetGuido)

Sat, 28 Jun 2008 09:41:55 GMT

Partners in the software as a service (SaaS), Google and Sales force dragonet developers. After integrated Ad Words its offer customer relationship management and launched Sales force for Google Apps, Saleforce.com unveils Force.com Toolkit for Google Data APIs. This toolbox free and open source, adapted to the Google programming interfaces Data, is available from Force.com.

Source : NetGuido (subscribe)

Explore : Open Source, Search Engines, Software, Technology, Telecommunication

Confusion around the need to verticalize in marketing (Emergence Marketing)

Fri, 27 Jun 2008 14:25:09 GMT

As a product marketer I have always been a big believer in verticalizing. After all, and unless you have an inherently horizontal solution like accounting software or customer relationship management crap software, the context in which your solution will be used will be very different depending on the industry in which it will be [...]

Source : Emergence Marketing (subscribe)

Explore : Telecommunication

Should You Add a Customer Module? (CRM Blog)

Tue, 24 Jun 2008 18:56:37 GMT

By Sharla SikesIt may seem like we’ve talked about Web 2.0 ad nauseum, but that’s because it’s a hot topic in the world of customer relationship management. And there are a lot of... [[ This is a content summary only. Visit my website for full links, other content, and more! ]]

Source : CRM Blog (subscribe)

Explore : Telecommunication

Salesforce extends Google link with new toolkit (Cnet)

Mon, 23 Jun 2008 13:42:07 GMT

Salesforce.com is extending its alliance with Google through a new toolkit that lets developers tap into Google's services. The two companies inked an initial deal in April to link Salesforce's CRM (customer relationship management) applications with integrated Google Apps. Salesforce.com CEO Marc Benioff and Google chief ...

Source : Cnet (subscribe)

Explore : Google, Technology, Telecommunication

MPower's CRM Software: Open Source and Nonprofit (CRM Daily)

Mon, 23 Jun 2008 12:28:45 GMT

Customer-relationship management is a very different animal than it used to be. Pick up an issue of any magazine, including [Customer Inter@ction Solutions], from about six to eight years ago and flip through for information about CRM, and you'll wonder if you're reading about the same technology. What's different nowadays? Too many things to list right here and right now. But two of the hottest...

Source : CRM Daily (subscribe)

Explore : Open Source, Software, Telecommunication

A Key Principles (Thinking made Easy)

Mon, 23 Jun 2008 06:37:47 GMT

Assignment question â€œ A key principle of CRM (Customer Relationship Management) is that the customers are different and that relationships with them therefore have to be managed differently. The aim of CRM is to build strategies that refine and increase the value of relationships Discuss the role played by CRM...

Source : Thinking made Easy (subscribe)

Explore : AIM, Relationships, Telecommunication

Craig West of NetSuite Recognized as a Leading Channel Chief by CMP Channel's CRN Channel Sales Executive's Strategy Leads the Way in SaaS ERP Software / CRM (Matt's blog)

Sun, 22 Jun 2008 10:26:00 GMT

SAN MATEO, Calif., March 5 /PRNewswire-FirstCall/ -- NetSuite Inc. , a leading vendor of on-demand, integrated business software suites that include Accounting software / Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) and Ecommerce software for small and midsized businesses and divisions of large companies, today announced that Craig West, Director of Channel Sales,...

Source : Matt's blog (subscribe)

Explore : Electronic Commerce, Technology, Telecommunication

Essential Technology Report on Customer Relationship Management (Business Wire)

Thu, 19 Jun 2008 12:20:00 GMT

DUBLIN, Ireland--(BUSINESS WIRE)--Research and Markets (

Source : Business Wire (subscribe)

Explore : Dublin, Information Technology, Ireland, Telecommunication

SugarCRM Receives Top Honors for TMCnet's CRM Excellence and Product of the Year Awards (Business Wire)

Wed, 18 Jun 2008 12:01:00 GMT

CUPERTINO, Calif.--(BUSINESS WIRE)--SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software,

Source : Business Wire (subscribe)

Explore : Information Technology, Open Source, Software, Telecommunication

Neglect your customers at your peril (icWales)

Tue, 17 Jun 2008 23:00:00 GMT

BUSINESSES that fail to embrace cutting edge commercial applications like customer relationship management (CRM) systems risk being left behind by the competition, a world authority on the subject has said.

Source : icWales (subscribe)

Explore : Cutting Edge, Record Labels, Telecommunication

Boomi: Zuora and Boomi Partner to Deliver Integrated SaaS Billing On Demand (Market Wire)

Tue, 17 Jun 2008 12:30:00 GMT

BERWYN, PA (MARKET WIRE) Boomi, the market and technology leader for on-demand integration, today announced that it has partnered with Zuora to enable Software-as-a-Service (SaaS) integration for Zuora's on-demand billing application with financial and customer relationship management (CRM) applications. Zuora is embedding the Boomi On Demand(SM) offering to provide its on-demand Z-Billing...

Source : Market Wire (subscribe)

Explore : Finance, Telecommunication

Dovarri, Inc.: Dovarri Announces Their Newest Client, the Houston Texans (Market Wire - Computers and Software)

Tue, 17 Jun 2008 11:00:00 GMT

HOUSTON, TX (MARKET WIRE) Dovarri, Inc. (PINKSHEETS: DVAR) announced today the signing of a three year contract with their newest client, the Houston Texans. The Texans, Houston's NFL franchise, will retain Dovarri to provide Sales Force Automation and Customer Relationship Management (SFA/CRM) services through Orizon, Dovarri's recently released software.

Source : Market Wire - Computers and Software (subscribe)

Explore : Houston, Houston Texans, Irving, NFL, Telecommunication

Longtop Announces Analytical Customer Relationship Management Solution for a Big Four Bank in China (PR News Wire )

Mon, 16 Jun 2008 12:00:00 GMT

... Intelligence and reporting methodologies, such as data mining and online analytical processing, to Customer Relationship Management (CRM) information. The ACRM solution provides more accurate and timely information on customers, products, channels and trend analysis to support marketing decision making. "We have been working closely with this Big Four Bank in Business Intelligence areas...

Source : PR News Wire (subscribe)

Explore : Business, Business Intelligence, China, Financial Services, Telecommunication